Here at QBSilver Jewellery we are 100 per cent committed to protecting your security and privacy. We know that when you shop online, you want to know that your name, address and any other information you provide is kept safe and secure, and we promise to do that.

The information we collect from you is used to process orders and to provide a more personalised shopping experience. And, because we know how annoying junk mail is, we promise not to pass on your e-mail address, home address or other details to any other party.

Please read the following notes for further details:

Personal information
Any personal information provided to, or gathered by, QBSilver Jewellery is managed and controlled only by QBSilver Jewellery.

Children's Privacy
If you are under 18, you may use QBSilver.com only with involvement of a parent or guardian. Although QBSilver Jewellery does not specifically direct its web site to children, we do strive to provide children with as much customer service as possible without violating their privacy rights.

What information do we collect and how do we use it?
When you order, we usually need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.

We also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order. For international deliveries this number may be given to our couriers.

If or when you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We will only send e-mails to you if you ask for them and you can easily unsubscribe at any time you want. Our policy is not to flood people with e-mail correspondence, but simply give you periodic information so you can stay up to date on what Que Bueno is offering. We also use your e-mail address to confirm your order and to confirm shipment of your order and to respond to any inquiries you make on-line. All e-mails you receive will provide you with information as to how to be deleted from the e-mail mailing list if you so desire.

We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about important changes to our Web site, new services from QBSilver Jewellery and special offers we think you'll find valuable or of interest. The first e-mail you receive will provide you with information as to how to be deleted from the e-mail mailing list if you so desire.

How does QBSilver protect customer information?
When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access.

Will QBSilver disclose the information it collects to other parties?
QBSilver does not sell, trade or rent your personal information to others. However we do employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, analysing data, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at QBSilver.com possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your consent
By using the site, you signify your assent to the QBSilver Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to our Privacy Policy. Any change to the policy will be published on this page so that you are always aware of it. Your continued use of the site will signify your acceptance of these changes.

Thank you
Thank you for taking the time to read this information. If you have any comments about our Policy or any other feature of our site then we would be delighted to hear from you. To do so, please send an e-mail to us by clicking here.